Policies & Procedures

Rental Information

Everything you need to know before renting equipment from Hoodsport Ace & Lumber Rentals.

Rental Periods

Tool rentals are available by Half Day (4 hours), Full Day (8 hours), or Monday–Friday weekly rate. Weekend rentals follow the same daily terms—there is no separate weekend package or surcharge.

Damage Waivers

Optional damage waiver coverage available on all rentals. Covers accidental damage during your rental period. Waiver does not cover gross negligence or theft.

Deposits & Payment

A refundable security deposit is required on all equipment. We accept major credit cards and debit cards. Cash accepted at both locations (SUBJECT TO APPROVAL & HIGHER DEPOSITS).

ID & Documentation

Valid government-issued photo ID required for all rentals. Commercial accounts available for contractors and businesses — ask about net terms.

Rental Requirements

Valid government-issued photo ID (driver's license, passport, or state ID)
Major credit or debit card for security deposit hold
Proof of address or business license for commercial accounts
Signed rental agreement and equipment inspection acknowledgment
Safety training acknowledgment for heavy equipment rentals
Proof of appropriate tow vehicle for trailer rentals

Equipment Return

Equipment must be returned in the same condition as rented, cleaned of major debris. Fuel-powered equipment must be returned with the same fuel level. Cleaning fees may apply for excessively soiled returns.

Late Returns

Late returns are charged at the applicable daily rate prorated by the hour. Please call us if you need to extend your rental — we appreciate advance notice and will do our best to accommodate.

Cancellations

Cancellations made 24+ hours before pickup receive a full refund. Same-day cancellations may be subject to a one-day rental fee. No-shows are charged the full reserved amount.